Customer LettersEdward & Deborah T.
Hometown, IL | | Dan H.
Illinois | |
William H. G.
Homewood, IL | | Vera, Shirley & Irma C.
Illinois | |
David & Linda L.
St. Charles, IL | | Michael P. T.
Berwyn, IL | |
Ursula T.
Des Palines, IL | | Mike N.
Elk Grove, IL | |
Traci J.
Illinois | | Diane C. B.
LaGrange, IL | |
Zachary R.
Illinois | | Judy L.
Schaumburg, IL | |
Mary C.
Illinois | | Allen D.
Park Ridge, IL | |
“I’m very happy with Feldco! Everyone worked so hard and did a beautiful job. I love the windows so much and will refer you to everyone. Everything was fast and … was all cleaned up beautifully. Thank you for the dedicated hard work to make this experience a great one.”
– Gwen K., Wheeling, IL
“I just can’t say enough about your installers. They put on booties and laid cloths over my wood floors. I was very impressed by their work and their clean up as well. They did a wonderful job.”
– Anthon T., Cary, IL
“I was just floored at the wonderful service we received. You just don't see that anymore from companies these days. Our sales rep was delightful and the installers were outstanding. They did a superb job, and the windows are just beautiful! We are still shocked at the wonderful, friendly service they received from everyone at Feldco!”
– Linda & Jack C., Chicago, IL
“We had another company out and liked their windows as well, but your employees won us over with their passion for their work and Feldco. They are personable, professional and ‘connected’ with us on our needs. They were extremely knowledgeable of the product and install, and the work we received from Feldco was outstanding.”
– Renee & Timothy J., Chicago, IL
“I am extremely happy with everyone at Feldco. The people are all so nice and friendly. The sales rep went over everything with me. The installers were outstanding. I’ve been telling everyone what a wonderful experience it has been. I just can’t say enough about how happy I am. I recently had a flood and some of the windows I believe are damaged. We’ll be calling you again soon to get these fixed.”
– Ernestina C., Melrose Park, IL
“I am completely pleased with everything. My sales rep was adorable and you could tell he just loves his job. He went over everything carefully and explained everything clearly. The installers were wonderful, perfect. You couldn't have asked for them to be better. It was just a wonderful experience.”
– Suzanne H., Deerfield, IL
“Your installers were wonderful. They did an excellent job. Feldco is the best company I have ever dealt with. My Mom and I were just having coffee and talking about how beautiful the windows look and what a professional job they did.”
– L. Rossetti, Wauconda, IL
“I would recommend Feldco to everyone, and can’t wait until I can have you finish the rest of the windows in my home. Your installers were extremely polite, cleaned up beautifully after themselves, and I have nothing but good things to say.”
– A. Guerrero, Niles, IL
“I just love my windows!! The installers were outstanding and the manager who came out to inspect our project was very nice. Even the woman who answered my phone calls was a sweetheart. Please make sure they all know how pleased I am.”
– Shirley N., Summit, IL
“I could not believe my eyes. The installer did beautiful work. He deserves a raise. Not only did he do an excellent job on the windows but he cleaned up spotless. Hats off to him! Please let him know how pleased and impressed I am with his work.”
– Charlene D., Rockford, IL
“Well, I’ve had terrible experiences with other companies and contractors. But with Feldco there was not one problem! The installers were neat, clean and very nice. They never took a break and worked very hard. My new bay window is just beautiful. Feldco is the best!”
– Vikki A., Park Ridge, IL
“We had windows done in the fall and we were so impressed that we called to have the siding done. Now I have been showing before and after pictures of our home at my office. I can’t wait to get our garage done next.”
– Roy & Janis O., Des Plaines, IL
“I just love, love, love my windows!! The installers were so wonderful and clean you wouldn't even have known that they were there. She said she wants to write Harry a note thanking him for everything. It was a wonderful experience.”
– Shirley A. & Marily K., Elk Grove Village, IL
“I’ve been very happy working with my salesman John. Stanley the head installer was outstanding and takes such pride in his work. He did a terrific job installing my new front door and I never had to check up on him. The technician that came out to inspect the work was great guy and an asset to Feldco as well.”
– Therese R., Fox River Grove, IL
“Thank you so very much for your prompt response regarding my tax credit! Once again I am amazed at the efficiency of Feldco! I have recommended your company to many of my friends. You are the best...from start to finish.”
– Ronald & Karen Z., Westchester, IL
“We are happy with our windows and siding. No complaints whatsoever! I will be posting about our experience with Feldco on Angie's List. I will be giving you a grade of "A." It was BETTER than I expected.”
– Kevin W., Wheaton, IL
“My sales rep was very personable and knowledgeable. He knew the product well and took time to explain everything. I was extremely impressed with the installers’ work. I thought everyone was very professional and I will definitely use Feldco again. I also has recommended you to my neighbor.”
– Julio and Casey V., Buffalo Grove, IL
“I was very happy with the installation, but I want to let you know what a great experience I had with your salesperson. He was VERY knowledgeable and extremely professional in all aspects. We will be calling back for an estimate on new doors very soon!”
– Leo M., Calumet Park, IL
“I have been very happy with the service I’ve received from everyone at Feldco. But I was the most impressed with the installation crew. I used to work for the city maintenance facility and oversaw the work of many contractors. I have never seen a crew work so efficiently before! They prepared, were orderly and they worked very well together. I could not find a speck of dust or dirt when they were done.”
– Stanley Z., Chicago, IL
“Let me tell you how wonderful your installers are. My neighbor came over because she had a flat tire, but my husband could not help her because he had just had surgery. The Feldco installer Mark took time off to put on my neighbor’s spare tire! He didn’t do it to show off in any way. He did it out of the kindness of his heart because I didn’t even know about it until later when my neighbor told me. That act of kindness reflects on your company and that you have wonderful people working for you.”
– Patrick & Donna H., Crystal Lake, IL
“I just wanted to tell you that our new front entry and storm doors were installed on Saturday. We could not be happier with the product quality and appearance. The installer was extremely professional and was quite the perfectionist! I will definitely recommend Feldco to anyone who needs the services you provide! Thanks again!”
– Andrew & Kimberly P., Northfield, IL
“Your installer Nick did a wonderful job on my door installation. He was very careful, precise and helpful and I would recommend him and Feldco to anyone. Nick needs a pat on the back!”
– Oleg P., Chicago, IL
“I couldn't have had a better experience. My 82 year-old mother lives with me and she thought the installers were so personable and very accommodating to her needs around the home while putting in the windows.”
– Jackie P., South Elgin, IL
“Everyone had a job to do and no one was standing around! Your men also used drop cloths properly and I had no mess on my wood floors, unlike the electrical work done prior by company that left mess wherever they worked. Nothing to clean up after Feldco.”
– Margaret P., Glenview, IL
“Thank you. We shopped around for our windows and looked at several competing companies, including some of the very high-end brands. After careful consideration, we felt Feldco offered the best overall quality, appearance and value. When you add your incredible warranty to the mix, you put your offer over the top of all others. How better to back up the claims than with an ironclad warranty? Great idea! Once we selected Feldco, every aspect of the process went flawlessly. After 5 years, I can share that the windows look and operate as beautifully as they did on day one. Our heating and cooling bills all went down immediately. We continue to brag about the windows and the experience to anyone in the market and will do so for years to come. I’m sure you’ll receive several more referrals from us over time. Thanks again for running one of the finest customer-focused businesses I’ve ever come across.”
– P.B., Naperville, Illinois
“We are writing to let you know that we were very pleased with the professional job that your salesman did in explaining your product and services to us. His first sales visit to our home was in early July. He gave us a very detailed, technical explanation of your product. He was very knowledgeable and answered all of our questions. In essence, he did a great job. He told us about the company’s history and how they stand behind their product. He was also able to give us a list of references of other homes in our area with Feldco replacement windows. He also advised us of Feldco’s guarantee on the windows. In addition to being knowledgeable about your product he was very punctual and polite, answering all of our questions. Also, the people at your call center have been very efficient and polite when we have called. During the last couple of weeks, we also got quotes from a couple of other window companies. We were not as pleased with other competing companies products, sales presentations or prices. Today, we signed the sales contract with Feldco for the purchase of twenty-three windows. We feel that we have purchased quality windows at a fair price.”
– C.N., West Dundee, Illinois
“Kudos Kudos Kudos to your salesperson and, subsequently, the installers of my new Feldco windows! My entire experience of ‘taking the leap’ was a delight from start to finish. I want to thank my sales representative for his honesty in his presentation of your product and the choice of selection available to me within my budget. There is no question that his advice and direction was absolutely on target. I am already saving money on the cost of heating my home. Your installers were professional, swift, accommodating, exceptionally clean and respectful of my home. The interior was cleand and debris from the old windows was removed, even thought 11" of snow was on the ground. You made me a believer in truth of advertising. As a senior citizen with a limited budget. I am a very happy consumer.”
– S.F., Highland Park, Illinois
“I remember seeing you guys on WGN during Cubs games from way back. You’ve been around for a long time. I had a company out to estimate the windows and nobody quite knew how to handle them. Your Feldco rep called someone to get some ideas before he gave me a quote. This is the right way to take care of these. Thank you very much Feldco.”
– C.W., Rockford, Illinois
“Every Feldco contact person was helpful and knowledgeable. Each time we spoke to one of your employees we felt more at ease with our choice to use Feldco. Your company has met all of our expectations and then some. I would never hesitate to recommend Feldco. Please pass on our praise. Three cheers to everyone! Job Well done!”
– C.A., Orland Park, Illinois
“Your salesperson was very informative, polite and did his job very well. Your measurements person came out to our home, while the installations were in progress both days to make sure everything was right. He too was informative, polite and definitely helpful. I guess we are saving the ‘best for the last’! Your two installers that worked at our home last month absolutely amazed us. They worked non-stop. They did not stop for lunch. They did not waste time talking, and best of all their work, the end product, is absolutely flawless. Whatever these two men make as far as salary, I firmly believe they should get a raise!!! Again Feldco…thank you…I will recommend your products and your personnel to everyone/anyone who asks.”
– E.G., Mokena, Illinois
“Feldco goes over and beyond to satisfy every customer in many unique ways. They are very dedicated in standing behind their product and installation. Feldco represents what a great window, door and siding company should be.”
– M.P., Schiller Park, Illinois
“Just wanted to drop you a quick letter regarding the outstanding service I received on my garage siding and windows from your company. The sales representative that came to the house was knowledgeable and helpful in explaining the different materials and windows and which would best suit our needs. The workers that installed the siding were very professional. They did an excellent job installing the materials and they left the premises as clean as when they arrived. I was also impressed with the phone calls I received prior to installation confirming the date and time and then the follow up call inquiring how I like the siding and windows and if there were any issues regarding the installation. Once again, thank you Feldco for a wonderful job and I would highly recommend your company to others.”
– P.K., Chicago, Illinois
“Hi my name is B.G. and about 2 days ago I had Feldco install 17 new replacement windows in our home. We had a crew of 4 guys out there. The main person, Mark, was the one that I mainly worked with while they were at our home, and I just wanted to give a call to say that they were extremely professional, they were extremely efficient, they answered all my questions, they did a great job putting in the new windows and I just wanted to call to say that I was really impressed with Mark and the other three guys he was working with. They all knew what they were doing and they all worked very efficiently, like I said, to get the job done in a timely manner. At the end, when they were going through how the windows worked, with my wife and I, they were extremely patient and really did a great job of explaining all the features and the details of the windows. Just wanted to let you know that, hopefully you can pass this along to them because I think they would really be happy to hear it. Thank you again.”
– B.G., Burbank, Illinois
“Feldco’s longevity shows a strong sense of consistency with which they have conducted themselves at a high level of service. Their dedication is exemplified by the integrity with which they conduct themselves.”
– R.S., Chicago, Illinois
“Feldco treats each and every customer the way they would want to be treated. The result is a customer first attitude…At every level they are focused on being the very best Window Sales and Installation Company in the United States. It is our opinion that they already are.”
– C.S., Chicago, Illinois
“I just want your company to know that customer service on your products is the best. I have never had a problem or concern from my first call to the actual installation.”
– P.K., Chicago, Illinois